Quick and Easy Guide to Deleting Teams Cache Files and Folders
Deleting Teams Cache (Files and Folders) becomes necessary for your device (computer or mobile) to increase responsiveness and speed; in some cases, you may need to delete Teams cache files if the cached Teams data has become corrupted, to fix an issue that you may be experiencing with MS Teams.
This article shows you how to delete Teams cache files and folders to enhance the speed of your computer or mobile phone. It gives a simple step-by-step guide on how to locate these files, and how to safely delete them.
Teams cache location
You may need to know the location of Teams cache files and folders for whatever reason. It may be to free up storage space on the local drive or to resolve a technical issue with Microsoft Teams. This section of this article shows you how to access the Teams cache files and folder, so you can clear them.
To locate Teams cache files and folders, on Windows 10 / 11 devices, type the following into the search field and press Enter or Return.
” %appdata%\Microsoft\Teams “
When you open the file location, you will see folders and files that make up Teams cache on the local drive.
The process of clearing Microsoft Teams cache on Windows 10 is described below in this article.
Clear Microsoft Teams cache Windows 10
To clear Microsoft Teams cache in Windows 10 follow the procedure described in this section. (Use the same procedure to clear Teams cache Windows 11).
- Quit Microsoft Teams, if it is still running – (right-click on the Teams icon on the Task bar to get to the Quit command as shown in the image.)
- Type: ” %appdata%\Microsoft\Teams ” in the Search Field (to the right of the Windows Logo) and press Enter.
- Press ” Ctrl + A ” to select everything in the Teams Cache directory
- Press the ” Delete Key ” to delete all selected files and folders. (You won’t lose any user data by clearing Teams cache files and folders)
- Re-Start Teams – Be aware it may take slightly longer for Teams to fully be loaded as it needs to rebuild the cache files that MS Teams needs to provide fast responses to its users.
Deleting Teams cache files
Deleting Teams cache files is fairly straight forward
- Ensure Teams App is not running by quitting Teams (described above).
- Type ” %appdata%\Microsoft\Teams ” in the search field and press Enter.
- Press ” Ctrl + A ” to select all in the Teams Cache directory.
- Press the ” Delete Key ” to delete all selected files and folders.
- Re-Start Teams.
Deleting Teams cache folder
Deleting Teams cache folder is fairly easy.
Type: ” %appdata%\Microsoft ” in the Search Field and press Enter. You will see all the various Microsoft Apps folders listed amongst which you will find the Teams folder.
If Microsoft Teams is not running, you can delete the Teams folder shown in the picture above. This will clear all your Teams cache which resides in this folder.
(Appdata%Microsoft Teams cache)
Does clearing Teams cache delete chat history
Clearing Teams cache does not delete chat history. Chat conversations are stored on the user’s OneDrive for Business. Channel conversations in MS Teams are stored in SharePoint Online.
The chat history is stored on online storage like OneDrive and SharePoint Online storage spaces, while the Teams App cache files are stored on the local drive to enhance performance of the Teams App on the client device, be it a Windows 10 Computer or a Mobile device.
What does clearing Teams cache do?
Teams Cached files and folders provide quick access to required data as businesses use MS Teams for their employees to communicate and collaborate on projects. As these cached files grow in size over time, they become too big and this may also affect performance plus risk of data corruption increases due to sluggishness. The bigger the files and folders get, the more storage space they consume on the local drive.
What clearing Teams cache does is that cached files are always refreshed each time the older ones are deleted and new ones are rebuilt and this restores the fast access speeds that cached files and folders offer. Clearing Teams cache resolves issues that Teams may be experiencing.
Another welcome result of clearing Teams cache files is that storage space on the local drive is freed and made available for other purposes.
How to clear Microsoft Teams cache Mac
If you want to know how to clear Microsoft Teams on a MacOS device, refer to this article from Microsoft, here.
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