FAQs

You can install ESET by following these simple steps:

  1. Uninstall any previously installed antivirus software on your system.
  2. Click on the “GET STARTED” button on this page and create or login to your ESET HOME.
  3. Install ESET on your devices by clicking on "Protect device" button. In case you need to add your subscription first, use the “Add subscription” button.
  4. Choose your operating system and download the installer file.
  5. Install by following on-screen instructions.

Additional details regarding product installation and activation can be found here.

Watch the step-by-step video guide on how to download and install ESET HOME Security.

Definitely. ESET HOME Security Essential, ESET HOME Security Premium and ESET HOME Security Ultimate are multi-platform solutions. Use them to secure all your Windows, macOS and Android devices under one subscription—simply select how many devices you wish to protect, and enjoy powerful digital security.

Currently, ESET does not provide an antivirus solution for iOS. However, selected privacy & identity protection features are available for both iPhones and iPads. Read more about how to protect your iPhone and iPad.

You can renew, enlarge or upgrade your subscription at any time.

  1. Start by logging into your account using your activation key (XXXX-XXXX-XXXX-XXXX-XXXX).
  2. To renew your subscription, select the “Extend” option and adjust the period or number of devices you’d like to cover.
  3. If you wish to add additional devices under the original expiration date, select “Enlarge” and adjust the number of devices you’d like to cover. We’ll match the expiry date and calculate the pro-rated price for your extra devices.

If these options are not present in your account, it’s likely that your subscription has already expired. If this is the case, we recommend purchasing a new subscription.

Watch the video guide on how to renew or add additional devices to your subscription.

These subscriptions have been replaced with our new subscription tiers: ESET HOME Security Essential and ESET HOME Security Premium.

Using the same award-winning multilayered technology trusted by over 1 billion users worldwide, our new plans offer a range of options to suit the number of devices you wish to protect per year. All-in-one protection plans are also compatible across all major operating systems. Learn more about our recent privacy and identity protection enhancements here.

You bet it does! ESET offers full protection against all forms of malware, including ransomware, spyware, keyloggers and adware. We use machine learning to stay up-to-date even with new and never-before-seen threats.

Windows:
ESET Security Ultimate, ESET Smart Security Premium, ESET Internet Security, ESET NOD32 Antivirus and VPN run on any computer with Microsoft Windows® 10, 11 and higher operating systems

macOS:
ESET Cyber Security and VPN run on macOS 11 and higher operating systems

Android:
ESET Mobile Security, ESET Parental Control, VPN and Password Manager run on Android 6.0 and higher operating systems
ESET Smart TV Security runs on Google TV OS with Google Play Store

iOS:
ESET VPN and ESET Password Manager run on iOS 11 and higher operating system

T&Cs

  • ESET autorenewal plans are designed to save time and effort while minimizing vulnerability risk by extending your license automatically.
  • Gain peace of mind knowing that your devices are always protected with 24/7 security.
  • Benefit from free upgrades whenever a new version of ESET comes out.
  • Save time by eliminating the need to log in and renew manually.
  • Control your renewal options by opting out at any time. 
  • Your license term automatically begins at the purchase date.
  • By purchasing, you are opting in to recurring license terms.
  • You may opt out of autorenewal at any time by following these instructions.
  • Prices are subject to change. ESET will send a notification before the automatic renewal takes place.

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